How do I create an account on Jetpack Joyride?
Jetpack Joyride now uses iCloud (iOS) / Google Play Games (Android) to save your game data and as a result, we no longer provide the option ...
What happened to my old Jetpack Joyride account progress?
What happened to my old Jetpack Joyride account progress?Initially, Jetpack Joyride utilized Bricknet, Halfbrick's proprietary server, for s...
I suddenly lost my progress!
Please check if your game is synced to the correct Google Play Game or iCloud account:If you've recently changed devices or deleted and rein...
I want to transfer my account progress to a new device?
Android device to Android device data transferYour game progress is linked to both your Google Play Games account and the specific device yo...
Can I transfer game progress between Android and iOS devices?
No, transferring game progress between Android and iOS devices is not possible. These platforms operate on different operating systems and h...
I keep seeing "Cloud Save Failed" popup!
If you are seeing a popup labelled "Cloud backup failed" appear at the top of the game's screen, this is an indication that your device is n...
Can I play the game offline?
Yes, the game does offer offline play, allowing you to enjoy the adventure even without an internet connection. However, please keep in mind...
Can I change my username?
With the new system in place, we regret to inform you that usernames and profile pictures cannot be edited. The game now operates under a un...
I want to connect to facebook!
Initially, Jetpack Joyride utilized Bricknet, Halfbrick's proprietary server, for storing game data. In 2015, we introduced integration with...
I want to reset my game and start again!
AndroidYou should be able to reset your data by deleting your backup in Google Play Games. Here's some more info on it: https://support.goog...
Can I transfer my Jetpack Joyride data to Jetpack Joyride+ on Apple Arcade?
As these are different apps, no data can be shared between them. If you make a purchase in one, we cannot copy it to the other.
Terms of Service
By playing Jetpack Joyride, you agree to the following terms of service: https://www.halfbrick.com/terms-of-service