We've identified a persistent issue that's affecting our ability to manually restore accounts through customer support, specifically impacting our Android user base. This challenge has temporarily restricted our access to the essential data required for full account support.

Our dedicated team is vigorously investigating the root cause and working towards a swift resolution. We aim to deploy a fix as soon as possible and are committed to updating you with our progress.

While we navigate through this, we recommend utilizing the "Restore Purchases" feature available in the app. This should help to recover any in-app purchases that may appear missing currently.

We extend our sincerest apologies for the inconvenience this may be causing. Your patience and understanding in this matter are greatly appreciated. Rest assured, we are dedicated to restoring full functionality and support promptly.