Here are some network connection steps you can try to reconnect to the game:

  • Restart Your Device: A restart can clear temporary glitches and refresh your network connections.
  • Toggle Airplane Mode: Turn Airplane Mode on for about 10-15 seconds, then turn it off. This forces your device to re-establish all wireless connections (Wi-Fi, mobile data, Bluetooth).
  • Check Your Internet Source (Router/Modem for Wi-Fi, Carrier for Mobile Data):
    • For Wi-Fi: Ensure your Wi-Fi router and modem are powered on and all cables are securely connected. Try unplugging them for 30 seconds and then plugging them back in (modem first, then router).
    • For Mobile Data: Check if there are any service outages in your area by visiting your carrier's website.

If only this game isn't connecting, but others are, then please contact us to investigate further. We're here to help.