Here are some troubleshooting tips to enable sound in the game:

1. Make sure your device's "mute" switch is in the correct position.
2. Press the + volume button on your device to ensure the volume is turned all the way up.
3. Ensure your device is not muted by opening at least three other apps and listening for audio. Please note: certain apps like YouTube will play audio even if your device is muted. Test multiple apps.
4. Return to the game.
5. Select the settings icon on the main menu.
6. Tap the music and speaker icons to toggle the game's music and sound effects. If there is a X next to them then no audio will play.

If problems persist with audio, please contact us through the game or via the Contact button on the bottom of this page.