Note: this is for version 2.x.x. If you are on version 3.x.x of the game, please see the "Migration" section.

STEP 1: CHECK FOR GUEST ACCOUNTS

- Open Fruit Ninja on the device where your primary account is located 
- On the Fruit Ninja home screen, tap the Settings cog on the upper right hand corner
- Tap on your profile at the bottom of the menu (next to the settings cog)
- Select 'Profiles' on the left side of the screen
- Check to see if more than one account is present
- Sign in with each profile and see if your progress appears

STEP 2: CONNECT WITH FACEBOOK OR GOOGLE PLAY GAMES

If you've ever signed in with Facebook or Google Play Games then you should be able to recover your progress by signing in again.

- Open Fruit Ninja on the device where your primary account is located 
- On the Fruit Ninja home screen, tap the Settings cog on the upper right hand corner
- Tap on your profile at the bottom of the menu (next to the settings cog)
- Select 'Manage Profile'
- Click 'Manage Connections'
- Select 'Connect with Facebook' or 'Connect with Google Play Games' and follow the prompts

STEP 3: LINK CODES 

This step may be useful if you can access your profile on one device but not the other.

- Open Fruit Ninja on the device where your primary account is located 
- On the Fruit Ninja home screen, tap the Settings cog on the upper right hand corner
- Tap on your profile at the bottom of the menu (next to the settings cog)
- Select 'Manage Profile'
- Click 'Generate link code'
- On your other device, go to: Profiles > Add Profile > Add > Add existing profile > Enter link code
- Enter the code, follow the prompts, and you should be good to go!