I want a refund!

Firstly, if your device is an iOS device (Apple) then we cannot assist you as Apple are responsible for all purchases made on their devices....

I want to report an unauthorised purchase

If the purchase was made via an Apple device then you will need to contact Apple directly.  They don’t allow us to handle any transacti...

I'm missing my purchases!

Have you tried using the "Restore purchases" button in game?If you go into Settings > Tap "Restore Purchases" it should start some sort o...

How do I enable parental controls and password protection?

You can use restrictions to prevent unintentional or unauthorized purchases from your iTunes Store account. With restrictions you can r...